FLEXMAIL 04-2017
29. January 2018
Dear business partner,
The year is coming to an end, and we are already looking forward to 2018!
We thank you for your business in 2017 and wish to express our appreciation for your trust in us and our fruitful cooperation.
We wish you and all your staff a happy Christmas, a joyful holiday and all the best for the New Year!
Your
UNIFLEX team
We would like to take this opportunity to briefly introduce our new sales and service staff members:
Sales
EMEA: In June 2017, Mr. Waldemar Ott was appointed as our new head of sales. He coordinates our sales activities and also acts as the sales manager for the following countries: Belgium, Luxembourg, Switzerland, Monaco, Malta and Italy including San Marino and the Vatican State; Israel and the English-speaking countries in Africa.
India: The latest recruit to our sales team in India is Mr. Dinesh Kumar.
USA: Since April 2017, Mr. Nino Guzina (sales rep) and Mr. Wesley Blaszczinski (sales office) have been in charge of our sales activities in the USA.
China: At our office in China, Mr. Ji Yisheng is now responsible for all sales rep activities.
Asia/Pacific: In April 2017, Mr. Kenny Teo was appointed as the new head of Uniflex-Hydraulik Asia Pacific Ltd.
Service
Uniflex-Hydraulik is proud of its extensive range of after-sales services. Apart from technical support, we offer our customers product-specific training as well as maintenance and repair services.
Our service portfolio includes:
- Technical support (by phone, Skype or WhatsApp)
- Machine maintenance (general overhaul, routine maintenance and repair)
- Internal and external training (product-specific training, staff instruction, operation and maintenance training); for more information, please visit www.uxinside.net.
- Handling of complaints
 | Mr. Martin Sahm is now assisting us with hands-on advice and support in connection with repair and service requests from customers in Europe. Do you need our assistance? Our service department is open from Monday to Friday, 08:00 to 16:00 o'clock. |
To process your query or request as quickly as possible, please have the following information at hand:
- Machine designation
- Serial number
- Short description of the problem and/or the circumstances in which the problem occurred
Germany/ Europe
E-mail address for general queries: Serivce(at)uniflex.de
Facetime: service@uniflex.de
WhatsApp: +49 152 03540155
Skype: service@uniflex.de
Viber: +49 152 03540155
France
To be closer to our customers in Western Europe, we have teamed up with a renowned dealer in France whose staff has undergone extensive training in our plants and machines and is in constant contact with us:
MRA INDUSTRIE
46 rue Pierre Bouvier
69270 Fontaines sur Saône
Raphael Entresangle
Mobile: +336 08 42 32 05
Email: raphaelentresangle(at)mra-ind.fr
Asia
We have recruited two more specialists to our technical support and training team for customers in Asia.
 | In Singapore, you can now contact Mr. Ching Chuan Low: E-mail address for general queries: serviceap(at)uniflex.de E-mail: chingchuan.low@uniflex.de Mobile: +65-92338641 Tel.: +65-68966795 WeChat-ID: chinghcunag_low Skype ID: chingchuan.low@uniflex.de |
 | In China, your new contact is Mr. Zhenghua Gao: E-mail address for general queries: servicechina(at)uniflex.de E-Mail: zhenghua.gao@uniflex.cc Tel: +86-21-50327022 exit 801 Mobile: +86-13501870525 WeChat: +86-13501870525 |
USA
For technical support and training, customers in North America can contact our office in Chicago, Illinois.
E-mail address for general queries: service(at)uniflexusa.com
Contact Person: Michael Baer
E-mail: mbaer@uniflexusa.com
Skype: michael.baer67.
WhatsApp: 1450 (001708 262 2508)
Face Time 001708 262 2508
Contact Person: Casey Carter
E-mail: ccarter@uniflexusa.com
Skype user name: casey.carter28
What’s app phone: 001 847-525-2073
Face Time is: ccarter@uniflexusa.com or 847-525-2073
We welcome all new staff members in our team!
If you have any queries, please do not hesitate to contact us.
We look forward to continuing our excellent business relationship in 2018!
